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Software Engineer (2-year Contract)


  • Install and configure computer hardware operating systems and applications

  • Monitor and maintain computer systems and networks

  • Provide helpdesk support or desk side support to employees

  • Troubleshoot system and network problems to diagnose and solve hardware/software faults

  • Coordinate with external vendors to replace computer parts as and when required

  • Follow diagrams and written instructions to repair a fault or set up a system

  • Support the roll-out of new applications

  • Set up new users’ accounts and profiles which include dealing with password issues

  • Respond within agreed time limits to attend call-outs from employees

  • Work continuously on a task until completion (or referral to 3rd parties, if appropriate)

  • Prioritize and manage many open cases at one time

  • Assist in evaluation of notebooks/PCs/tablets/PDAs and etc

  • Assist in Backup Management

  • Involve in software development activities for the business, which includes, gathering new and existing requirements, providing solutions or technical feedback, reviewing existing systems and functionalities, translating business needs into functional requirements to support software development work, designing and developing new functionality or improve existing features, supporting implementation and post implementation activities.

  • Work closely with various business units to understand digital business needs.

  • Any other administrative duties as and when assigned.


  • Minimum Diploma in Information Technology or equivalent

  • Minimum 2 years of work experience as IT support

  • Able to work well in a team and perform efficiently

  • Able to carry out allocated duties accurately without supervision

  • Possess willingness to learn new knowledge and skills

  • Able to perform overtime as and when necessary

  • Possess good communication skills to deal with all levels of management staff

  • Visual studio programming knowledge is essential

  • Have a great sense of urgency and able to multi-task


The above information on this description has been designed to indicate the general nature, and level, of the work performed by this position. It is not designed to contain, or be interpreted, as a comprehensive inventory of all duties, responsibilities and qualifications required.

We invite interested candidates to write-in with CV to Lee Shiow Chyn, EA 12C6130/ R1112042 


We regret that only shortlisted candidates will be contacted for a discussion.

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