Job description
Act as main contact for customers on quality, RMA, CARs, and audits.
Oversee QE tasks for NPI, process evaluations, and reject analysis to reduce defects and returns.
Resolve internal quality issues (e.g., OQA fallout, reliability test failures) and coordinate vendor actions.
Monitor product quality performance and ensure target achievement.
Prepare quality reports and presentations for customer reviews.
Approve and implement quality plans, control procedures, and work instructions.
Conduct root cause analysis and drive corrective actions and improvements.
Lead daily briefings, audits, and inspector/engineer training programs.
Support external audits (UL, TUV, CCC) and engineering change implementation.
Promote SPC tools and continuous improvement initiatives.
Manage QA documentation and coordinate with SQE teams on material quality issues.
Requirements
Disclaimer
The above information on this description has been designed to indicate the general nature, and level, of the work performed by this position. It is not designed to contain, or be interpreted, as a comprehensive inventory of all duties, responsibilities and qualifications required.
We invite interested candidates to write-in with CV and regret that only shortlisted candidates will be contacted for a discussion.
Lee Shiow Chyn
EA12C6130
R1112042
hr@hpspartners.com.sg