Job description
Manage Team Member/Group Performance
Develop a high performing team
Establish department objectives aligned to company strategic objectives and align goals
Establish job responsibilities and performance and development goals for direct reports
Provide performance feedback on an on-going basis and conduct performance appraisal for direct reports
Collect, review, and provide verbal and written performance feedback to continuously develop your team
Monitor and oversee department performance achievement
Coach, mentor and develop current and future leaders
Provide consultation to ensure conflict resolution
Establish strategies to provide and support recognition
Build an Effective Team
Establish department objectives, assist with aligning roles and responsibilities and provide line of sight to company strategic objectives
Prioritize objectives, remove barriers, and drive for accountability
Optimize department performance and structure
Assess talent and develop talent management strategies to execute to organizational objectives
Support learning opportunities within department and plan development opportunities for direct reports
Empower leaders and promote teamwork
Promote and oversee partnerships across functional areas and customer groups
Manage Functional Area Service Delivery
Establish organizational roadmaps and strategies and apply extensive knowledge to carry out strategies
Provide consultation on work execution and problem solving
Assist in the troubleshooting of escalated issues and provide coaching for resolution
Coordinate and communicate departmental policy and procedures
Monitor for adherence to departmental policy and procedures and provide feedback
Ensure team members are properly trained according to department compliance and work requirements
Be accountable for internal budgets
Oversee and assist with identification of system and process improvements
Develop, communicate, and monitor department performance metrics
Be accountable for and promote continuous cost reduction and quality improvement efforts
Provide Organizational Leadership to Build Functional Strategies, Processes, and Policy
Create and execute strategies according to requirements (e.g. stakeholder, regulatory, corporate, departmental)
Develop and monitor department performance to plan
Mentor current and future leaders
Collaborate with peers to construct global solutions
Ensure conflict resolution and assist with identifying escalation paths
Align internal strategies and communicate line of sight to corporate strategic objectives
Communicate the corporate business environment and initiatives and provide direction
Collaborate with Stakeholders to Deliver Strategic Solutions
Identify and understand department service requirements
Establish and communicate department capabilities to ensure stakeholder expectations are aligned
Develop and measure department metrics and oversee functional metrics to ensure deliverables are met
Guide functional services with peer group and internal global partners
Manage conflict and build effective relationships with internal and external stakeholders
Initiate and sustain effective communication with internal and external stakeholders
Provide advice to senior and executive management on strategic decisions
Ensure a Safe, Compliant, and Ethical Work Environment
Maintain knowledge of and apply company safety, labor, and ethics policies
Communicate requirements and expectations to leaders and external stakeholders
Ensure execution of mandatory training for organization
Identify and resolve and / or report potential safety, security, and labor issues
Requirements
Minimum Bachelors Degree in Engineering, Management or related field of studies
At least 10 years of relevant experience
Strong leadership and vision, must be able to comfortably work across organizational boundaries and geographies
Demonstrated ability to influence executives, senior leaders and stakeholders on strategic decisions across multiple functions and geographies
Ability to effectively collaborate with cross-functional organizations to understand needs and translate them into actionable plans, deliverables, and resource requirements
Demonstrated ability to drive and execute a wide range of global initiatives with global teams
Ability to be guided by business objectives and determine best methods for delivering results
Demonstrated ability to execute performance management systems and develop high performing teams
Experience managing a department and functional managers as direct reports
Organized, detail-oriented, and strong focus on results
Demonstrated ability to inspire team work and to effectively lead others
Excellent interpersonal and customer service skills
Excellent oral and written communication skills
Ability to adapt to a rapidly changing environment
Strong analytical and problem solving skills
Proven facilitation skills including the ability to influence others, build consensus, and resolve conflict
Ability and willingness to travel internationally
Disclaimer
The above information on this description has been designed to indicate the general nature, and level, of the work performed by this position. It is not designed to contain, or be interpreted, as a comprehensive inventory of all duties, responsibilities and qualifications required.
We invite interested candidates to write-in with CV and regret that only shortlisted candidates will be contacted for a discussion.
Lee Shiow Chyn
EA12C6130
R1112042
hr@hpspartners.com.sg